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Leicester, Leicestershire and Rutland Crisis House

Supporting you every step of the way

Crisis Cafes

From October, Turning Point will be providing ‘crisis cafes’ as community drop-in support for adults experiencing a mental health crisis in Leicester.

The sessions are part of an enhanced service commissioned by Leicestershire Partnership NHS Trust for people from Leicester, Leicestershire and Rutland who need extra help during times of mental health crisis, to help them avoid unnecessary hospital admissions.

The service includes a 24-hour telephone helpline and six-bedroomed crisis house providing short term residential support.

Karen Russell-Haines, Operations Manager at Turning Point, said: “Our new crisis outreach service aims to make mental health support more accessible to people who might need it. The new Crisis Cafés will bring crisis support directly into the local community, bringing mental health support to individuals rather than expecting them to come to us. We hope this will reduce the stigma around mental health and will encourage people to seek support sooner, reducing the need for more intensive or longer-term support.”

Dr John Devapriam, clinical director for LPT’s adult mental health and learning disabilities services, said: “We are pleased to be working innovatively with Turning Point to provide personalised, community-based support for people who are experiencing a crisis and building their resilience to help them stay well and avert the need for hospital admission.”

Crisis cafés will offer appointments and drop-in sessions for people who have experienced a crisis and are in recovery, those who are currently in crisis and needing support in the community or those who feel vulnerable to crisis and wish to seek support.

In addition to the outreach support, online support will also be available through ‘My Turning Point’, a more accessible and less daunting way for people to access support at difficult times, whereby individuals can access a range of online modules they can complete in their own time.

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