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Leicester, Leicestershire and Rutland Crisis House

Supporting you every step of the way

Our Services

 

Leicester, Leicestershire and Rutland Crisis House offers support to people aged 18 and above who are experiencing a mental health crisis.  Support is provided in a variety of ways including through a short term stay in the crisis house, a 24/7 telephone helpline or by accessing one of our outreach sessions for drop-in or one to one support.

Our crisis house is a homely environment consisting of individual bedrooms, a communal kitchen and laundry facilities and spaces for one to one and group work.  There is a pleasant garden area at the back of the house which guests are welcome to access.

The aim of the service is to build resilience and empower long term recovery.  The crisis house provides access to 24 hour support, including daily one to one sessions with staff that will support guests to learn and use coping strategies to manage and reduce emotional distress. Our staff will develop a personalised recovery support plan, containing details of the types of help and where to find it that each individual feels is appropriate to their situation and aids their recovery journey.

Whilst in the service there is also the opportunity to receive information which will help with accessing longer term services and pursuing community interests.

Outreach Branches

The service is piloting a number of community outreach sessions from 9th October. 1:1 Appointments are available in 8 locations around Leicestershire. You do not need a referral to access these services. You can book an appointment by either calling the crisis helpline on 0808 800 3302, or sending an email requesting an appointment to Leicestershire.Helpline@turning-point.co.uk

Some locations will also provide a space where you can spend time amongst other people with experience of mental health needs including our peer support workers who are on their own recovery journey.

Outreach Timetable

The Exchange, 50 Rutland St, Leicester LE1 1RD

Open Drop-in

Monday 9am – 10.30am
Headspace, University of Leicester Student Support Centre, University Road, Leicester N.B. this service is only for students who currently have a place at University Of Leicester Monday 11am – 3pm
Shama Women’s Centre, 39-45 Sparkenhoe St, Leicester LE2 0TD

By Appointment

Tuesday 10.30am-1.30pm
Headspace, University of Leicester Student Support Centre, University Road, Leicester N.B. this service is only for students who currently have a place at University of Leicester Wednesday 11am – 3pm
Castle Donington Volunteer Centre, 25A Borough St, Castle Donington, Derby, DE74 2LA

By Appointment

Thursday

(alternate weeks commencing 19.10.17)

9am – 11am
Centre Project, 1 Granby St, Alfred Place, Leicester, LE1 1EB

By Appointment

Thursday 5.30pm-8pm
Bassett Street Community Hub, Wigston, LE18 4PE

By Appointment

Friday 9.30am-11.30am
George Ward Centre, Church Ln, Barwell, LE9 8DG

By Appointment

Friday 1pm-5pm
The Exchange, 50 Rutland St, Leicester, LE1 1RD

Open Drop-in

Sunday

(alternate weeks commencing 15.10.17)

4pm-6pm
Fearon Hall, Rectory Road, Loughborough, LE11 1PL

By Appointment

Saturday

(alternate weeks commencing 28.10.17)

10am-12 noon

 

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