Professionals can call our Chatham Hub contact number 01634820390, and complete a referral over the phone. They can also complete a referral and fax it to 01634 820399.
Referral times are from 10.00 till 16.30 on Monday, Wednesday, Thursday and Friday. Tuesday’s referral can be completed between the hours of 13.00 and 16.30.
What happens when I refer someone to Turning Point services?
They will be contacted in order to arrange an initial consultation. During this session, we will complete a brief assessment and ascertain what their treatment goals may be and explore the reasons for seeking treatment. We will explain the different options available and talk through what might be helpful. The assessment session normally takes 1-2 hours and is completed by a Recovery Worker.
How long will treatment last?
As drug and alcohol treatment is a personal journey, we cannot give an accurate answer to this. One person may choose to only be involved for a few weeks; whereas, another may decide on a longer term plan and look to engage for a more prolonged period. Everyone is different and so are people’s treatment needs, which is what we try to reflect in our flexible approach.
Is all service user information treated in complete confidence?
All data regarding our clients is treated in confidence. We do ask service user consent for us to share vital information with other parties who are involved in their care. If there is any risk to life or safety of a child we will pass on information in order to manage the risks.
If you have any queries regarding the services we provide in Medway, please contact 0300 123 1560.