If you would like to refer someone to our services you can call or email us.
What happens when I refer someone to Turning Point services?
They will be contacted in order to arrange an initial consultation. During this session, we will complete a brief assessment and ascertain what their treatment goals may be and explore the reasons for seeking treatment. We will explain the different options available and talk through what might be helpful. The assessment session normally takes 1-2 hours and is completed by a Recovery worker.
How long will treatment last?
As drug and alcohol treatment is a personal journey, we cannot give an accurate answer to this. One person may choose to only be involved for a few weeks; whereas, another may decide on a longer term plan and look to engage for a more prolonged period. Everyone is different and so are people’s treatment needs, which is what we try to reflect in our flexible approach.
Is all service user information treated in complete confidence?
All data regarding our clients is treated in confidence. We do ask service user consent for us to share vital information with other parties who are involved in their care. If there is any risk to life or safety of a child we will pass on information in order to manage the risks.
We believe that our Smithfield unit’s service is only one element of the wider support and assets required for a person’s sustained recovery from addiction. As such, a successful outcome from detox can only be a building block for sustained recovery if the service user is effectively prepared prior to admission, is continually assessed and has access to support on discharge. Our approach therefore is to ensure that referrers and potential customers are involved in pre-admission assessment, continuing assessment and discharge planning.
Smithfield has a dedicated Care Path Co-ordinator (CPC) who offers a clear point of contact for all admissions from receipt of referral through to a customer’s detox start date. The CPC has several years’ experience in working closely with both the service user and the referring agency during the pre-admission assessment process and seeks to build a comprehensive picture of the needs of each individual. They liaise with all key stakeholders to ensure that joint working, sharing of information and all risk, safeguarding, clinical and social information is gathered prior to admission. The CPC then passes the collated clinical and social information on to a member of Smithfield’s experienced Clinical Team who will triage the individual, identifying any risks and subsequent risk management plans. Providing the potential customer meets our eligibility criteria, the clinical team member then confirms that they can be offered an admission date to the unit.
We recognise the importance of ensuring rapid access to detoxification to capitalise on and maintain motivation to change. The service operates a live ‘pipeline’ tracking system for all referrals that is monitored daily. Smithfield guarantees admission within 21 days of receipt of referral with delays in admission only occurring on request of the service user or the referring authority.
Leigh Bank and Chester Rehab
We recognise the importance of timely access to rehab to capitalise on services users’ motivation and circumstances. The service operates a live ‘pipeline’ tracking system for all referrals that is monitored daily. All referrals are managed in order of receipt, unless they a priority due to risk. We will work closely with referrers to ensure beds are available when required and are flexible on admission times.
Once a referral is made to one of Turning Points Rehabilitation Project’s the individual or individual’s worker will be contacted in order to arrange an initial consultation and assessment. During this session, we will complete an comprehensive assessment and ascertain what their goals may be. We will explain the different options available and talk through what might be helpful. The assessment session normally takes 1-2 hours and is completed by a Team Leader or Project Worker.
If you or your organisation is interested in visiting us or working with us, we would be happy to hear from you. Please contact the relevant hub.