Advice and Support
FRANK (National Drugs Helpline)
National drugs helpline offering general advice and information. Referral onto local services. Open 24 hours.
- Tel: 0800 77 66 00 (freephone)
- Website: www.talktofrank.com
A freephone crisis and support line providing support, information and help including information on local services
- Tel: 0808 1 606 606
Narcotics Anonymous is an international, community-based, non-profit fellowship of men and women for whom drugs had been a major problem – recovering addicts who meet regularly to help each other stay clean.
- Tel: 0300 999 1212
- Website: www.ukna.org
Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.
- Tel: 0800 9177 650
- Website: alcoholics-anonymous.org.uk
A national centre of expertise on drugs and drugs law providing free and confidential specialist advice to the public and professionals.
Opening hours Mon-Fri 11am – 1pm and 2pm-4pm
- Tel: 0845 4500 215
- Website: www.release.org.uk
A national charity solely dedicated to the prevention of solvent and volatile substance abuse (VSA). Offers support and information. Opening hours: Mon-Fri 9am-5pm.
- Tel: 01785 817 885
- Website: www.re-solv.org
24 hour National alcohol helpline offering general advice and information. Referral onto local services.
- Tel: 0800 917 82 82 (freephone)
The national agency on alcohol misuse. Its information service holds information on a wide range of alcohol-related subjects
- Tel: 020 566 9800
- Website: www.alcoholconcern.org.uk
Provides support and information to families of alcohol and drug users
- Tel: 020 7553 7640
- Website: www.adfam.org.uk
A self-help organisation which aims to help family and friends of people with a current, suspected or former drug problem by providing mutual support. Opening hours: Mon-Fri 1pm-4pm. 6pm-10pm, weekends 2pm-10pm.
- Tel: 0845 1200 660
- Website: www.famanon.org.uk
Parentline Plus is a UK registered charity which offers guidance and support to anyone parenting a child, including information about drug use. Open 24 hours.
- Tel: 0808 800 2222
- Website: www.parentlineplus.org.uk
Al-Anon Family Groups
Offers understanding and support for families and friends of problem drinkers. Opening hours: 10am-10pm daily
- Tel: 020 7403 0888 (confidential helpline)
- Website: www.al-anonuk.org.uk
National Association for Children of Alcoholics (Nacoa)
The National Association for Children of Alcoholics – Providing information, advice and support for everyone affected by their parent’s drinking.
- Tel: 0800 358 3456
- Website: www.nacoa.org.uk/
Gingerbread provides expert advice, practical support and campaign for single parents
- Tel: 0808 802 0925
- Website: www.gingerbread.org.uk
The UK’s leading independent centre of expertise on drugs, provides authoritative and reliable information on all aspects of drug policies and problems. They publish a wide range of reference guides, books and journals for professionals and the general public. Opening hours: Mon-Fri 9am-5pm.
- Tel: 020 7928 1211
- Website: www.drugscope.org.uk
Lesbian and Gay Foundation
Contains information for lesbian, gay, bisexual, transsexual and transvestite communities on sexual health, well-being, groups and events.
- Tel: 0345 330 30 30
- Website: www.lgbt.foundation
Provides a helpline for people affected by anxiety, phobia, compulsive disorders or panic attacks. Opening hours Mon-Fri -9.30am – 5.30pm
- Tel: 08444 775 774
- Website: www.anxietyuk.org.uk
Promotes and delivers a free, confidential helpline and website targeted at young men who are depressed or suicidal, although they will listen to anybody who needs advice or support regardless of age, gender or geographical location.
- Tel: 0800 58 58 58
- Website: www.thecalmzone.net
Mind helps people take control of their mental health by providing information and advice, and campaigning to promote and protect good mental health for everyone. Opening hours: Mon-Fri 9.15am-5.15pm
- Tel: 08457 660 163
- Website: www.mind.org.uk
Provides support to sufferers of anxiety disorders as well as their families and carers including a helpline.
- Tel: 0808 808 0545
- Website: www.nopanic.org.uk
Rethink Mental Illness
Rethink Mental Illness is a national charity for everyone affected by mental illness, their families, carers and friends. They provide services across England. Opening Hours Mon-Fri 9am – 6pm
- Tel: 0300 500 0927
- Website: www.rethink.org
Provide confidential emotional support for people who are experiencing feelings of distress or despair, including those which may lead to suicide. Open 24 hours.
- Tel: 08457 90 9090
- Website: www.samaritans.org.uk
Leading UK charity for people affected by depression. Offering advice and information. Opening hours: Mon-Fri 9am-5pm.
- Tel: 0845 123 23 20
- Website: www.depressionalliance.org
Offer information and advice on all aspects of mental health for those experiencing mental illness, or for their families and friends. Opening hours: 1pm – 11pm daily.
- Tel: 0845 767 8000
- Website: www.sane.org.uk
Young Minds is a national charity promoting children’s emotional wellbeing mental health. It provides expert knowledge to professionals, parents and young people through the Parents’ Helpline, and online resources. Opening hours: Monday and Friday 10-1pm, Tuesday, Wednesdays and Thursday from 1-4pm and Wednesday evenings from 6-8 pm.
- Tel: 0800 018 2138
- Website: www.youngminds.org.uk