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Suffolk

Supporting your recovery every step of the way

Covid-19 Updates
Find out how we’re responding to the challenges of coronavirus (COVID-19). Click here to read more and for the latest updates.

Covid-19 GP’s Guide to Shared Care & Primary Care

In view of the current Covid-19 pandemic, it is advisable to limit direct/face-to-face patient contact as much as possible in order to reduce the risk of coronavirus transmission for both clients and colleagues.

  • In ‘shared care’ treatment, Recovery Workers usually run sessions in GP practices where they undertake one-to-one reviews and sometimes facilitate group work. In line with current advice, group work should be suspended with immediate effect
  • We are advising that shared care Recovery Workers undertake their review appointments by telephone rather than face-to-face, this can be completed from hubs rather than at the GP surgeries, or at home (if systems are in place to enable home working).
  • Where a face-to-face review is deemed necessary for clinical reasons, this should ideally take place in a hub rather than at the GP surgery, this can be discussed with the surgery in question if it is not possible or is difficult to arrange. In either case, it is important that time waiting in the waiting room is limited as much as possible.
  • As this change in working practice is implemented, it is important for shared care Recovery Workers to ensure that there are clear lines of communication with the prescribing GP or GPs in the shared care practices. This can be by regular email or telephone contact, and should be appropriately documented in the client’s clinical records.
  • It is likely that the shared care recovery workers will not have access to the GP clinical records if they are working away from the GP practice, and they should ensure that they arrange to send copies of their notes to the GP practice to be recorded in this clinical record.
  • It is the responsibility of the shared care recovery worker to ensure that they liaise with the GP practice about how to do this, and to ensure that the mechanism for communication going forward is clear and agreed by all.
Please see the latest government guidance documents on:

PHE Covid-19 interim guidance for primary care

Guidance on social distancing, protecting older and vulnerable people

We are including links, and not repeating official guidance within this document, so that you can click on the link to always be sure you are seeing the latest guidance

We are currently providing limited face to face support as a result of COVID-19; however treatment is still available. Find out the latest update on how the service is operating and please phone your local hub if you need assistance.

Click here for more information 

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