What happens when I refer someone to Turning Point services?
They will be contacted via phone to have an initial screening assessment completed to see what support the client needs and if there are other options for the clients recovery. During the phone call, we will complete a brief assessment and ascertain what their treatment goals may be and explore the reasons for seeking treatment. We will explain the different options available and talk through what might be helpful. If the client is treatment ready then they will be booked in for a full assessment where a full care plan will be created and ‘next steps’ goals made this. Assessment normally takes 1-2 hours and is completed by a Recovery Worker.
How long will treatment last?
As drug and alcohol treatment is a personal journey, we cannot give an accurate answer to this. One person may choose to only be involved for a few weeks; whereas, another may decide on a longer term plan and look to engage for a more prolonged period. Everyone is different and so are people’s treatment needs, which is what we try to reflect in our flexible approach. We review a client’s progress regularly so that we can make sure their recovery needs are being met but also that we can signpost clients to other agencies for support with other areas of their lives.
Is all service user information treated in complete confidence?
All data regarding our clients is treated in confidence. We do ask service user consent for us to share vital information with other parties who are involved in their care. If there is any risk to life or safety of a child we will pass on information in order to manage the risks.
If you have any queries regarding the Suffolk service please contact our Ops Manager, Amanda Lacey: Amanda.Lacey@turning-point.co.uk