Wellbeing Cloud
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Central London

Supporting your recovery every step of the way

Covid-19 Updates
Find out how we’re responding to the challenges of coronavirus (COVID-19). Click here to read more and for the latest updates.


How to refer, training for professionals, and the outreach we do in the wider community.

How to make a referral

If you would like to refer someone to our services, you can email us or you can also call us on 0330 303 8080. Alternatively, please download the referral form.

Download Referral Form

– What happens when I refer someone to DAWS?

They will be contacted to arrange an initial consultation. During this session, we will complete a brief assessment and find out what their goals may be and explore the reasons for seeking support. We will explain the options and talk through what might help. The assessment session normally takes 1-2 hours .

– How long will support last?

As drug and alcohol support is a personal journey, we cannot give an accurate answer to this. One person may choose to only be involved for a few weeks; whereas, another may decide on a longer term plan and look to engage for a more prolonged period.

– Is all service user information treated in complete confidence?

All data regarding our clients is treated in confidence within the service. We do ask service user consent for us to share vital information with other parties who are involved in their care. If there is any risk to life or safety of a child we will pass on information in order to manage the risks.

If you or your organisation is interested in visiting us or working with us, we would be happy to hear from you.

Outreach and hostels

Being part of our local community is really important to us. We do as much outreach work and community events as possible. We are flexible, and based in multiple locations so that we can be a local, convenient service to as many people as possible.

We also run sessions in local homelessness hostels, so that staff know they can refer to our services, as well as to provide direct support to those who are staying there.

If you’re a professional and you’d like DAWS to attend an event, or come to your premesis to run a session, please email info@dawslondon.org

Drug and alcohol training for professionals

We offer free, high-quality drug and alcohol awareness training for professionals who are looking to improve their knowledge. The training aims to leave attendees with an understanding of the effects of drugs and alcohol, giving them the tools to reduce harm, and the confidence to work alongside people with substance misuse issues.

All training is free to professionals working in the City of Westminster, the London Borough of Hammersmith & Fulham, and the Royal Borough of Kensington and Chelsea.

Book your place on an upcoming training day: visit our Eventbrite page to learn more and book your free place.

We are currently providing limited face to face support as a result of COVID-19; however treatment is still available. Find out the latest update on how the service is operating and please phone your local hub if you need assistance.

Click here for more information 

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