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Leicester, Leicestershire and Rutland Crisis House

Supporting you every step of the way

The Hope Project

At home shouldn’t mean at risk

Contact Us
Phone: 0800 055 6519 or 0330 002 1010
Email: hopeproject@wallaction.cjsm.net

Hope Project Logo

The Hope project is a multi-agency project aiming to support those experiencing or at risk of domestic violence who have a housing requirement and additional needs. We are a collaboration of specialist teams operating in the Leicester, Leicestershire and Rutland area. To confirm your eligibility or request further information, you can call 0800 055 6519 or 0330 002 1010.

Turning Point Mental Health and Substance Misuse services have been providing support as part of the Hope Project since January 2019, and there have been almost a hundred direct referrals to the Mental Health aspect of the project in that time. In addition to this, we have provided consultation and advice to our partner organisations.

The Hope project is brought together in partnership with women’s services providers, Panahghar, Women’s Aid Leicestershire Ltd, Turning Point and city and county councils within Leicester and Leicestershire. It aims to reduce repeat homelessness by providing responsive support to those in need. The clients much reach the following criteria to eligible for Hope project support:

  • Housing Need (NFA, risk of homelessness, unsuitable or unsafe housing)
  • Domestic abuse (at current risk of or currently experiencing)

And at least one of the following:

  • Substance misuse issues
  • Mental health issues
  • Female genital mutilation
  • Honour based violence
  • Forced marriage
  • No recourse to public funds

The Hope project is able to support both men and women in the community. Women can also be considered for refuge accommodation where this is required.


As reported by the mental health foundation with reference to the Office of National Statistics:

  • Research suggests that women experiencing domestic abuse are more likely to experience a mental health problem, while women with mental health problems are more likely to be domestically abused, with 30-60% of women with a mental health problem having experienced domestic violence.
  • Domestic violence is associated with depression, anxiety, PTSD and substance abuse in the general population. Link
  • The National Institute for Clinical Excellence guidelines for working with people experiencing domestic violence who have multiple complex needs, include ensuring a multi-disciplinary approach, and use of evidence-based mental health intervention. Link
  • For immediate support, call the national domestic violence helpline: 0808 2000 247
  • In the case of an emergency, always dial 999

For more information, browse associated service leaflets (open in a new tab):


We are currently providing limited face to face support as a result of COVID-19; however treatment is still available. Find out the latest update on how the service is operating and please phone your local hub if you need assistance.

Click here for more information 

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